Privacy policy
Privacy Policy
Last updated: September 22, 2026
Galaxss ("Galaxss," "we," "us," or "our") operates this online store and website, including related services and features (collectively, the "Services"). Our store is powered by Shopify, which provides the technology that allows us to offer our Services.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you use our Services, make a purchase, contact us, or otherwise interact with us.
By using our Services, you acknowledge the practices described in this Privacy Policy.
1. Personal Information We Collect
The types of personal information we collect depend on how you interact with our Services.
Information you provide directly
When you make a purchase, contact us, subscribe to communications, or otherwise interact with our Services, we may collect information such as:
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Name
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Email address
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Billing and shipping information
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Payment and transaction information
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Order details and purchase history
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Information you provide when contacting customer support
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Information you provide in connection with returns, refunds, exchanges, or other customer-service requests
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Reviews, comments, or other content you voluntarily submit
We do not need your account password or security-question information unless an account feature requiring that information is specifically made available to you.
Information collected automatically
When you visit or use our Services, certain information may be collected automatically, including:
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IP address
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Browser type and device information
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Operating system
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General location information derived from your IP address
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Pages or products viewed
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Referring pages or websites
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Information about how you interact with our Services
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Cookies and similar technologies
2. How We Use Personal Information
We may use personal information to:
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Provide, operate, and improve our Services
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Process and fulfill orders
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Process payments
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Arrange shipping and delivery
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Process returns, refunds, and exchanges
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Provide customer support
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Communicate with you about your orders, account, or requests
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Send marketing communications where permitted by law and in accordance with your preferences
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Personalize or improve your shopping experience
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Display relevant advertising
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Detect, investigate, and prevent fraud, abuse, security incidents, and other unauthorized activity
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Maintain the security and functionality of our Services
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Comply with applicable legal obligations
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Establish, exercise, or defend legal claims
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Protect our rights, property, and users
3. Cookies and Similar Technologies
We may use cookies, pixels, web beacons, tags, and similar technologies to operate our Services, remember preferences, understand how visitors use our website, measure advertising performance, and provide relevant advertising.
Some technologies may be provided by Shopify or third-party service providers.
You may be able to control cookies through your browser settings or other privacy controls made available through our website. Disabling certain cookies may affect the functionality of some portions of the Services.
4. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.
These parties may include:
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Shopify and service providers supporting our online store
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Payment processors and financial service providers
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Shipping and fulfillment providers
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Technology, hosting, cloud-storage, and security providers
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Customer-service providers
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Analytics providers
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Advertising and marketing providers
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Fraud-prevention and security providers
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Professional advisers and service providers
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Government authorities or other parties when required by law
We may also disclose information when you direct us to do so, when necessary to protect our rights or the safety of others, or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.
We do not sell personal information for monetary payment unless otherwise disclosed and permitted by applicable law. Certain disclosures of personal information for cross-context behavioral advertising or similar purposes may be considered "sharing" or "selling" under certain privacy laws even when no money is exchanged.
5. Shopify
Our store is powered by Shopify. Shopify may process personal information in connection with its provision of the Shopify platform and related services.
Information submitted through our store may therefore be processed by Shopify and other service providers that support our Services.
For more information about how Shopify handles personal information, please review Shopify's privacy information and privacy resources.
6. Third-Party Services and Links
Our Services may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices of third parties that operate independently from us. We encourage you to review the privacy policies of third-party services before providing them with personal information.
7. Advertising and Analytics
We may use analytics and advertising technologies to understand how visitors use our Services, measure marketing performance, and display relevant advertising.
Depending on the services enabled on our store, these technologies may allow third parties to receive information about your interactions with our website.
Where required by applicable law, we provide appropriate privacy choices and opt-out mechanisms.
8. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have rights concerning your personal information, including rights to:
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Know or access personal information we collect about you
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Request correction of inaccurate personal information
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Request deletion of personal information
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Request a copy or portability of certain personal information
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Opt out of certain sales or sharing of personal information
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Opt out of certain targeted or cross-context behavioral advertising
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Limit certain uses or disclosures of sensitive personal information where applicable
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Receive equal treatment when exercising applicable privacy rights
To exercise an applicable privacy right, contact us at:
We may need to verify your identity before completing certain requests. We will respond within the period required by applicable law.
Where required by applicable law, we will honor valid opt-out preference signals, including Global Privacy Control (GPC), where applicable to our business and processing activities.
9. Marketing Communications
If you receive marketing communications from us, you may opt out by following the unsubscribe instructions included in the communication or by contacting us at:
You may continue to receive transactional or service-related communications that are necessary to complete or manage an order or provide requested services.
10. Children's Privacy
Our Services are not directed to children under the age required by applicable law.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us in circumstances where collection was not permitted, please contact us at:
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
12. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights.
The length of time information is retained depends on the type of information and the purpose for which it was collected.
13. International Processing
Because we use Shopify and other service providers, personal information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or Services.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact us at: