Terms of Service

Last updated: September 22, 2026

These Terms of Service ("Terms") govern your use of the Galaxss website, online store, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

Our store is powered by Shopify, which provides the technology used to operate our online store.

1. Eligibility and Use of the Services

By using our Services, you represent that you are legally able to enter into a binding agreement under the laws applicable to you.

If you allow a minor to use the Services, you are responsible for supervising that use and for ensuring compliance with applicable laws.

You agree to provide accurate and current information when placing an order or communicating with us.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, features, and specifications accurately.

However, the appearance of products may vary depending on your device, display settings, lighting, manufacturing variations, or other factors.

We reserve the right to modify product descriptions, specifications, availability, or other product information when reasonably necessary.

We do not guarantee that every product will meet subjective expectations regarding appearance, color, or other characteristics, except as expressly provided by our applicable product guarantee or required by law.

3. Orders and Acceptance

When you place an order through our Services, you are submitting an offer to purchase the products in your order.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraud, shipping limitations, or other circumstances affecting the order.

If we cancel or materially modify an order after payment has been submitted, we will provide an appropriate refund for amounts charged for products that will not be supplied.

We may contact you using the email address or other contact information provided with your order when necessary to process or resolve an order.

4. Pricing and Payment

Prices displayed through our Services are subject to change.

The price applicable to your order is the price displayed at the time your order is placed, except where an obvious pricing or technical error has occurred.

Promotions, discounts, and special offers may be subject to additional terms.

You agree to provide accurate and complete payment information.

By submitting payment information, you authorize the applicable payment provider to process the transaction for the amount shown at checkout.

Any taxes, duties, or other charges applicable to your purchase will be handled as indicated at checkout or as otherwise required by applicable law.

5. Shipping and Delivery

Our shipping and delivery practices are described in our Shipping Policy.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, customs processing, severe weather, natural disasters, government actions, or other extraordinary events.

However, nothing in these Terms limits any rights you may have under applicable consumer-protection laws or applicable shipping regulations.

If we become aware that an order cannot be shipped within the applicable promised timeframe, we will take the actions required by applicable law, which may include notifying you of the delay and providing an opportunity to cancel the order and receive a refund.

6. 30-Day Product Guarantee

In addition to any rights provided by applicable law, Galaxss provides a 30-day product guarantee for eligible products.

If an eligible product is defective, damaged, materially different from the product ordered, or otherwise covered by the applicable guarantee, please contact:

support@galaxss.com

within 30 days after delivery.

Additional conditions and procedures are described in our Refund & Return Policy.

This guarantee does not limit any non-waivable rights or remedies provided by applicable law.

7. Intellectual Property

The Services and their contents, including text, graphics, logos, images, videos, designs, product descriptions, software, and other materials, are owned by or licensed to Galaxss or the applicable rights holder and may be protected by intellectual-property laws.

You may use the Services for personal and lawful purposes.

You may not reproduce, distribute, modify, sell, license, publicly display, or commercially exploit our content without prior authorization, except as permitted by law.

8. Third-Party Services and Tools

Our Services may use third-party services, applications, tools, or integrations.

Third-party services are provided by their respective providers and may be subject to their own terms and privacy policies.

We are not responsible for the independent acts, omissions, policies, or availability of third-party services, except to the extent liability cannot lawfully be excluded.

9. Third-Party Links

Our Services may contain links to third-party websites or services.

We do not control those third parties and are not responsible for their content, policies, products, or services.

Your use of third-party websites is subject to their applicable terms and policies.

10. Shopify

Our online store is powered by Shopify.

However, purchases made through our store are transactions between you and Galaxss.

Shopify provides the technology and infrastructure supporting our store but is not the seller of the products offered through our Services.

Nothing in these Terms is intended to remove or limit any rights or remedies that cannot legally be waived.

11. Reviews, Comments, and User Content

If you submit a review, comment, photograph, video, or other content through our Services, you represent that:

• The content is truthful and reflects your genuine experience.

• You have the right to submit the content.

• The content does not violate applicable law or another person's rights.

• You disclose any material connection or compensation where disclosure is required by law.

You grant Galaxss a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute content you submit in connection with our Services, subject to applicable law.

We may remove or decline to publish content that violates these Terms, applicable law, or our reasonable content standards.

We do not guarantee that submitted content will be published or retained.

We do not condition compensation or incentives for reviews on a particular positive or negative sentiment.

12. Accuracy of Information

We make reasonable efforts to keep information on our Services accurate and current.

However, occasional typographical errors, inaccuracies, omissions, or outdated information may occur.

We reserve the right to correct such information and, where appropriate, to cancel or modify an order affected by a material error.

If an order is canceled after payment because of such an error, we will provide an appropriate refund.

13. Prohibited Uses

You may not use the Services:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual-property rights

• To impersonate another person or entity

• To submit false or misleading information

• To interfere with the security or operation of the Services

• To introduce malicious code, viruses, or harmful material

• To access or collect information through unauthorized methods

• To scrape or systematically copy website content without authorization

• To attempt to bypass security measures or access restrictions

• To engage in fraudulent or abusive activity

• To interfere with the rights or use of the Services by other users

We reserve the right to restrict or terminate access to the Services when reasonably necessary to protect the Services, our users, or our legal rights.

14. Automated Access

Automated access to our Services must comply with applicable laws and must not interfere with the operation, security, or availability of our Services.

You may not use automated systems to circumvent access controls, CAPTCHA systems, security measures, or other technical restrictions.

15. Termination

We may suspend or terminate access to our Services when reasonably necessary, including when a user violates these Terms or applicable law.

Termination does not affect provisions that by their nature should survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, and dispute-related provisions to the extent enforceable.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, information provided through the Services is provided for general informational purposes.

Except for express warranties or guarantees that we specifically provide, and except for rights that cannot legally be excluded, the Services are provided on an "as available" basis.

We do not guarantee that the Services will always be uninterrupted, error-free, or secure.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Galaxss will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue, arising from your use of the Services or products purchased through the Services.

This limitation does not apply to liability that cannot legally be excluded or limited, including where applicable liability for personal injury, fraud, intentional misconduct, or other non-waivable claims.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable expenses arising directly from your unlawful use of the Services, your violation of these Terms, or your infringement of another person's rights.

Nothing in this section requires you to indemnify Galaxss for matters caused by Galaxss's own conduct to the extent such indemnification would be prohibited by applicable law.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

20. No Waiver

A failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

21. Assignment

You may not transfer your rights or obligations under these Terms where such transfer is prohibited by law.

We may transfer our rights and obligations in connection with a business transaction, reorganization, sale, or other lawful transfer, subject to applicable law.

22. Governing Law and Consumer Rights

These Terms are subject to applicable laws.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws that apply to their transaction or place of residence.

23. Entire Agreement

These Terms, together with the policies and information expressly incorporated into them, constitute the agreement governing your use of the Services.

If a provision of these Terms conflicts with a mandatory consumer-protection law, the mandatory law will control.

24. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the "Last updated" date above.

Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

25. Contact Us

For questions regarding these Terms, please contact:

support@galaxss.com